HVAC FAQ

We've compiled some of the most frequently asked questions regarding heating and cooling issues that are asked at Priory Air. The answers below will give you basic tips and information that can make it easier for you to maintain your home or troubleshoot an issue with your furnace or air conditioner. If you can't find the answer to your particular question here, don't hesitate to give us a call to get an expert opinion on your situation right away.

What size of HVAC equipment do I need for my home?

In heating and air conditioning, bigger isn’t always better. A unit that is too large for your home or business may add no extra comfort and increase your utility bills. Our service men will determine the right size for your HVAC equipment by using sizing calculation tools that take into account both your needs and the size of your home/business.

I'm concerned about the air quality in my home...how can I improve it?

Air quality is an important factor for many people, especially those affected by asthma or other respiratory illnesses. An easy solution is to maintain your system by changing the air filter often, usually a minimum of 4 times a year. Another option is to install a heat recovery ventilator which provides full ventilation, changing the air in your home completely three times every 24 hours.

My heating/air conditioning is not working, what should I do?

The first thing you can do is to check to see if the power is on. Secondly, check your filters to make sure they are clean. Then check your thermostat setting to make sure they are on the correct heating/cooling settings. Past these easy to do steps, there are more complication electrical/system issues that could be preventing your system from working correctly. Contact us, and we can promptly assess your system to identify the problem and offer solutions.

I've had my HVAC equipment for over 10 year, how often do I need to replace my furnace/air conditioning unit?

Most residential units need to be replaced at least every 20 years. However, this is only if they have been maintained properly. Your system, however, if it is over 10 years old will likely be a low-efficiency system, which is probably increasing your energy use and your utility bills. A certified technician or sales representative can visit your home or workplace, upon request, and assist you in assessing your system and offer potential services or equipment solutions to make sure your heating/air conditioning is working efficiently and economically.

How do I change my filter?

Generally changing a filter in a homes HVAC system is easy to do, however some older or more complex systems might require the assistance of a certified technician to perform this task. In most cases the filter will slide right out between the air intake duct and the furnace, but when replacing the air filter make sure to use the same filter size and type as the previous one.

I suspect there is a gas leak or I smell a gas/burning smell in my home or business, what should I do?

In this situation call your gas company immediately. For the Greater Toronto Area the emergency line for Enbridge Gas Distribution is 1-866-SMEL-GAS or 1-866-763-5427.

What should I keep my thermostat temperature at to save on energy costs?

The ideal temperature will generally vary from home to home but it is wise to keep this figure between 23-25°C in the summer giving better humidity control and noticeable energy savings. During the winter months 19-21°C temperature settings are more favorable. During winter time your humidity settings 35% to 40% are favorable.

The savings and efficiency do vary though depending on variables like the size of your residence/business, how insulated the location is and the number of occupants in the home/office.